Terms and Conditions

GENERAL TERMS & CONDITIONS

BOOKING & CONFIRMATION:
Prior confirmation of booking is always necessary to avail our tours and services. A tour or service may be considered as confirmed only after an advance payment of 50%. The remaining payment has to be made as per the following deposit and payment policy.

DEPOSIT & PAYMENT:
All deposits and payments will be subject to our cancellation policy.

Confirmation of exclusive bookings must be done at least 40 days prior to departure. Full payment has to be made 19 days prior to departure.

We accept payments in cash, cheque and cards (Master and Visa only). A surcharge of 2.5% will be applicable on payment by cards. We also accept payment directly to our bank account. A copy of the deposit slip is required as a proof of payment.

We accept foreign currencies like US Dollars, GBP and Euros in cash.

CANCELLATION POLICY: 

CANCELLATION POLICY FOR LONG HOLIDAY(3 DAYS OR MORE)
 If cancelled Group/exclusive booking of package trips Individual booking of package trips Hillside Resort Booking

 

Transport booking

Before 38 days Nil Nil Nil Nil
Between 28 & 37 days 40% Nil Nil Nil
Between 19 & 36 days 50% Nil Nil Nil
Between 9 & 18 days 60% 15% Nil Nil
Between 4 & 8 days 80% 30% Nil 15%
Less than 96 hours 100% 50% One night rent 50%
Less than 72 hours n/a 80% 100% 75%
Less than 48 hours n/a 100% n/a 100%

 All bookings will be subject to a minimum cancellation charge of 500/- irrespective of the time of cancellation.

  1. All air, bus, train, rocket tickets will be subject to the cancellation policy of the respective service Similarly vehicles hired from other companies will be subject to cancellation policy of the respective transport company. In case of only hotel reservations, the hotels’ cancellation policy may be applicable.